UK Mainland Service Cost
Retail (consumer) on UK Mainland: £4.95
Trade Order Value Under £300.00 (excluding VAT) £8.00
Trade Order Value over £300.00 (excluding VAT) £0.00
International Service Cost
Retail (consumer) International: £10.00
Trade Order Value Under £400.00 (excluding VAT) £20.00
Trade Order Value over £400.00 (excluding VAT) £10.00
Most UK deliveries are generally made within 48hrs of ordering and will be delivered by either Royal Mail or by our designated Courier. The delivery method used is based on the value and size of the order. (however please allow 5-7 days for unforeseen circumstances)
It is imperative we receive your email address and telephone number when placing an order so we can send you details of the expected delivery times for your parcel.
Please note that most courier deliveries (business addresses) will be made between approx 8.30am and 5.30pm and will require a signature upon delivery. Customers should make every effort to be available to receive the delivery as no items will be left without a signature. In the event of a customer not being in when delivery is attempted, a card will be left detailing how to arrange a re-delivery at a later date or to be collected from the nearest parcel company depot. It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners.
Terms for Delivery
Dates stated for delivery are approximate only and we shall not be liable for any delays in delivery howsoever caused.
Orders which require next day delivery (premium payable) need to be placed before these cut off times. Monday, Cut off for next day delivery 2.00pm. Tuesday, Cut off for next day delivery 2.00pm. Wednesday, Cut off for next day delivery 2.00pm Thursday, Cut off for next day delivery 2.00pm Friday, Cut off for next day delivery 2.00pm (next working day which is Monday) Saturday, Closed Sunday, Closed.
We take the utmost care to ensure that your order is extremely well packaged to ensure that it arrives safely as well as promptly. We also believe that we have a responsibility to our environment and as such we re-use boxes and packaging materials wherever possible.